1. Home
  2. > Inquiries

Inquiries

  • STEP 1 Input
  • STEP 2 Confirm
  • STEP 3 Complete
⚠️ Notice: Year-End & New Year Holidays Our office will be closed from Dec 27 to Jan 4.
Replies will start from Jan 5.

❗ Due to high inquiry volume, it will take some time for us to reply.

Please check before sending an inquiry:
Help / Shipping Guide Terms & Conditions
*You can see the total amount in your cart.
Important Notice for U.S. Shipments
Shipments to the U.S. may experience significant customs delays. This is not a problem with your order.
◆ If your package has not arrived
Please contact your local carrier first.
  • This is the fastest way to resolve the issue.
  • We cannot contact local carriers directly.
*Use the tracking number from your email.
Shopping Agent Service Customers
Please contact them directly. Do not use this form.
Shopping Agent Contact Form
[required]
[required]
Important:
Emails sent to Yahoo Mail (@yahoo.com / @yahoo.co.jp) often fail to be delivered due to Yahoo’s strict spam filtering.
If possible, please use a different email address such as Gmail or Outlook.
If you must use Yahoo Mail, please check your spam/junk folder carefully.
[required]
To provide an accurate answer, please enter your reel model and the model year.
(Example: 2025 ANTARES 100MG RIGHT, 22 EXIST SF1000S-P)

* Please note that we can basically identify only JDM (Japan Domestic Market) models.
[required]